Registration Overview

Refund Policy

Refund requests must be submitted in writing to registrar@sbmcsoccer.com and will be reviewed by South Burnaby Metro Club (SBMC) in accordance with the applicable program refund policy below.

Approved refunds will be returned to the original form of payment within 30 days. SBMC does not issue cash refunds or refunds by e-transfer.

Fall/Winter Program

SBMC issues no refund after a player has participated in a sanctioned game or practice.

For players who have not yet participated in a sanctioned game or practice, the registration fee may be refunded, less a $50 administrative handling fee, subject to the eligibility requirements below.

U11–U18 Division 1 and Division 2:  Players who accept a roster spot on an U11–U18 Division 1 or Division 2 team are not eligible for a refund of their registration fee after July 31. Accepting a team placement constitutes a commitment to the program for the Fall/Winter season.

Spring / Cascadia League

As the Spring/Cascadia League season is shorter in duration, players who register for the Cascadia League are not eligible for a refund of their registration fee.

Camps

Camp refunds are subject to the following administrative fees:

  • Refund requests submitted more than 7 days before the start of camp are subject to a $25 administrative fee.
  • Refund requests submitted within 7 days of the camp start date are subject to a $50 administrative fee.
  • No refunds will be issued after camp has begun, unless an exception is approved by SBMC.

How to Request a Refund

All refund requests must be submitted to registrar@sbmcsoccer.com and should include:

  • Player's full name
  • Parent/guardian's full name
  • Reason for the refund request

All requests will be reviewed by the Club Executive. Approved refunds will be processed within 30 days and returned to the original form of payment. E-transfers and cash refunds will not be issued.

SBMC reserves the right to review individual circumstances and determine whether an exception to the applicable refund policy is warranted.

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Registration Policies

Payment Policy & Payment Plans
We know that every family's situation is unique, and we're happy to work with you to make our programs accessible. If needed, a payment plan would be available through the TeamSnap registration to help spread out the cost.

To ensure smooth participation, the full program fee must be paid before the season begins or before your child's first game. Players with outstanding balances will not be assigned to a team or allowed to participate until their account is up to date.

Our goal is to support all families while keeping registration and team placement fair for everyone. If you'd like to discuss payment options, please reach out to our registration team — we're happy to help!

 

Waitlist Policy
When a program or age group reaches full capacity, families have the option to register for our waitlist. As the season progresses, openings may occasionally become available, and we offer these spots to waitlisted players as team rosters are adjusted.

If your child is offered a spot from the waitlist, full payment must be received before they are officially assigned to a team. Failure to complete payment promptly may result in the spot being offered to the next child on the waitlist.

While we always do our best to accommodate all families, being waitlisted does not guarantee a placement. We appreciate your understanding and patience as we work to provide opportunities for all players.

Important Information when Applying for Subsidy

As you know, SBMC is proud and honored to work with you to bring soccer opportunities to more families, especially those who may be unfamiliar with registration or may not have the means to register on their own. To help support families and ensure smooth registration, we want to make sure everyone involved is aligned with the processes.

As you may be aware, we are asking families to create their own TeamSnap profiles. This step is crucial to ensure we have complete and accurate contact information for each family and a reliable way to communicate directly with them. Paper forms often result in spelling errors or incomplete details, which can make team assignments and communication more difficult.

KEY REGISTRATION INFORMATION:

  • There are Two Soccer Seasons
    • Spring Program: April – June (registration opens January/February)

      • Deadline to Register: April 1st

    • Fall Program: September – March (early bird registration opens April/May)

      • Deadline to Register - September 1st

  • We have Two Programs:
    • Regular League: Weekly practices and games; may require tryouts depending on age
    • Monday Academy: Skill-focused training one night per week
    • Important: Each program requires separate registration. Families using funding programs (Kidsport, Jumpstart, Athletics 4 Kids) may select only one program per child per year. Families who wish to enroll in both programs or seasons may do so by paying the additional fees themselves. Registration and any funding applications must be received by the specified deadlines to ensure team placement.
  • Early Registration Encouraged:
    • Waiting until the last minute may result in being waitlisted for popular programs or age groups
    • Early sign-ups help ensure proper team placement and a smoother registration process

Depending on the child's age, registration for the regular league—whether spring or fall—may involve tryouts before team placement. This ensures that players are assigned to teams where they can develop their skills and enjoy a positive soccer experience.

Please also note that only registered participants with approved funding applications can be assigned to a team. Unregistered participants cannot be placed on a team for liability reasons.

If you have any questions or need assistance, please contact our SBMC-Soccer Registrar at registrar@sbsmcsoccer.com

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